Refund Policy

Eligibility for Refund:

• Refund requests must be made within 30 days of the initial payment.
• Services that have not yet commenced are eligible for a full refund.
• Partial refunds may be granted for services that have already been initiated but not completed, based on the percentage of work completed.

Non-Refundable Services:

• Customized plans and strategies that have been delivered.
• Completed design and content creation services.
• Paid advertising campaigns that have already been launched.

Request Process:

• To request a refund, please contact our support team at [[email protected] ] with your account details and reason for the request.
• Our team will review your request and respond within 5 business days.

Approval and Processing:

• If your refund request is approved, the refund will be processed within 10 business days.
• Refunds will be issued to the original payment method.

Dispute Resolution:

• If you are not satisfied with the resolution of your refund request, you may escalate the matter to our management team for further review.

Changes to Refund Policy:

• We reserve the right to modify this refund policy at any time. Any changes will be communicated to clients in advance.